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Frequently Asked Questions
Everything you need to know about our premium cleaning services, pricing policies, and green cleaning practices.
Our Standard Clean covers all essential maintenance tasks. This includes dusting surfaces, vacuuming and mopping floors, sanitizing bathrooms (sink, tub, toilet), and wiping down kitchen counter surfaces and appliance exteriors.
No, you do not need to be home. Many of our clients provide us with a key, door code, or lockbox access. All of our cleaning professionals are fully background-checked and vetted for your safety and peace of mind.
Absolutely. We exclusively use biodegradable, non-toxic, and eco-friendly cleaning formulas. They are designed to clean deeply without leaving synthetic fragrances or dangerous chemical residues behind, keeping your family and pets safe.
We understand that plans change. You can cancel or reschedule your cleaning appointment free of charge up to 24 hours before your scheduled visit. Cancellations made within 24 hours may incur a small rescheduling fee.
Your happiness is our priority. We offer a 100% Satisfaction Guarantee. If you notice any area that was missed or not cleaned to your standards, notify us within 24 hours and we will return to re-clean it for free.
Still have questions?
Our friendly support team is here to assist you. Get in touch with us anytime.